The TSB Verification Process

From Claim
to Verified.

TSB Verified™ is designed to make independent claim review structured, consistent, and clear.

You submit the product as consumers see it, identify the eligible claims being made, and provide the documentation behind them.

We independently review the support. You receive a defined outcome for every eligible claim.

Before You Begin

Have These Materials Ready.

To help the process move smoothly, have the following available:

Product Details

Product name, brand and contact information, and a current product photograph.

Ingredient Disclosure

Your complete ingredient disclosure (INCI).

Product Page

The current product-page URL, as consumers see it.

Labels & Packaging

Current label and packaging files.

Supporting Records

Documentation supporting each eligible claim.

Certifications

Current certifications or claim-specific records, when applicable.

Not every product requires every type of documentation. What you need depends on what you claim.

One Product.
Three Steps.

  1. Submit Your Product

    Provide your brand details, product name, category, product type, current product-page URL, and complete ingredient disclosure (INCI). Each application covers one product and one formulation.

  2. Identify the Claims

    The application helps identify potential eligible claims from your INCI and current product page. Confirm the claims that apply and submit your product as consumers currently see it.

  3. Provide the Support

    Upload current product photos, labels, packaging, and records supporting each eligible claim. Depending on the claim, include supplier, sourcing, processing, certification, or traceability records.

What Happens Next

Independent Review

We independently review each eligible claim against the applicable standard, supporting documentation, and product materials. The same framework applies to every brand. If information is incomplete or unclear, we may request clarification before making a determination.

Determination

Every eligible claim receives a defined outcome: Supported, Clarification Requested, or Not Verified. You’ll know which claims meet the standard, need more information, or cannot be verified from the submitted support. Each outcome applies to a specific claim—not an overall product rating.

What Your
Review Includes

Supporting documents, product images, labels, packaging, website content, ingredient disclosure (INCI), normal clarification requests, and confirmation of applicable current third-party certifications are included in the product review.

  • A determination for every eligible claim
  • A defined scope for every supported claim
  • A permanent Verification Record Number upon approval

After Successful Review

License the Mark.
Make Your Verified Claims Visible.

Once every eligible claim is supported or removed from consumer-facing materials, your product can proceed to annual licensing.

Verification supports the claim. Licensing authorizes the TSB Verified™ Mark.

TSB Verified™ Mark

Authorized mark-use rights for the product’s verified claims while licensing remains active.

Public Verification Record

A product-specific record showing the verified claims and their defined scope.

Verified Directory

Publication in the Verified Directory while licensing remains active.

Annual Review

Record administration, review of applicable reported changes, and annual renewal review.

Ready to Put Your Claims
Through Review?

Start with your current INCI and product information. The application will guide you through the rest.

Verify Claims